Terms of Service

Last updated November 9, 2026

These terms are an agreement between you (or the organization you sign up for) and Out of Box Solutions, which operates ReveIQ. By creating an account or using ReveIQ, you agree to them. If you sign up for an organization, you confirm you have authority to bind it.

1. The service

ReveIQ shows analytics for apps you publish on the App Store and Google Play. You connect it with an App Store Connect API key and a Google Play service account that you create and control. With that access we:

  • read reports, analytics, finance data and reviews for your app;
  • create the App Store Connect Analytics report requests needed to receive your analytics;
  • post replies to reviews, only when you or a teammate write and send one in ReveIQ.

We do not change your app, its listing, prices or releases. You can revoke our access at any time in App Store Connect or Google Play Console, or by disconnecting the store in ReveIQ.

2. Your account

Give accurate information, keep your password safe, and tell us about any unauthorized use. You are responsible for what happens under your account and for the teammates you invite. You must be at least 18.

3. Plans, trial and billing

  • New workspaces get a 14-day trial of Pro. No card is needed. When it ends, the workspace moves to Free.
  • Free includes one store, the last 30 days of data and one team member. Pro costs US$29 per month plus applicable taxes, billed monthly in advance through Stripe, and renews automatically until cancelled.
  • You can cancel any time from Manage subscription in Settings. Pro stays active until the end of the period you paid for. We do not refund partial periods unless the law requires it.
  • If a payment fails and isn't fixed, the workspace moves to Free.
  • We will give at least 30 days' notice by email before changing the price of a paid plan.

4. Acceptable use

You agree not to:

  • connect store accounts or apps you are not authorized to access;
  • use ReveIQ to break the law or Apple's or Google's developer terms;
  • attempt to access other customers' data, probe or overload our systems, or bypass plan limits;
  • copy, resell or reverse engineer the service, or scrape it with automated tools.

5. Your data

You own your data and your store data. You give us permission to store and process it only to provide ReveIQ to you, as described in our Privacy Policy. Our Data Processing Agreement forms part of these terms and applies to personal information in your store data. We do not sell your data or share it with other customers.

6. Accuracy of numbers and AI summaries

Metrics come from Apple and Google. They arrive with delays (Google Play often 3 to 7 days), Apple counts some figures only for users who share analytics with developers, and the stores sometimes revise or withdraw reports. AI summaries are generated automatically and can be wrong. Check important numbers in App Store Connect or Google Play Console before acting on them. ReveIQ is not financial, legal or tax advice.

7. Apple, Google and other services

ReveIQ is not affiliated with, endorsed by or sponsored by Apple Inc. or Google LLC. App Store and Google Play are their trademarks. If Apple or Google change or remove a report or API, the related features may stop working, and we are not responsible for that.

8. Changes to the service

We may add, change or remove features. If we remove a feature that is central to a paid plan, we will tell you in advance, and you can cancel.

9. Ending the agreement

You can stop using ReveIQ and delete your data at any time. We may suspend or close an account that breaks these terms or puts other customers or our systems at risk, with notice when practical. After an account is closed, we delete its data as described in the Privacy Policy.

10. Disclaimer

ReveIQ is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement, and we do not promise uninterrupted or error-free service.

11. Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to ReveIQ is limited to the amount you paid us in the 12 months before the claim arose, or US$100 if you paid nothing.

12. Indemnity

You will defend and compensate us for third-party claims arising from your breach of these terms or from store accounts or data you connect without the right to do so.

13. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Disputes go to the courts located in Toronto, Ontario, unless the law where you live gives you the right to bring a claim there.

14. Changes to these terms

We will post changes here and update the date above. For material changes, we will email account owners at least 30 days before they take effect. Continuing to use ReveIQ after that means you accept them.

15. Contact

Out of Box Solutions: harin.shah@outofbox.solutions